Pumping Services

Pumping Services

\nWith over 3000+ portable toilets currently in service in Hawaii, it takes a team of highly trained and dedicated Paradise Lua Inc technicians, along with a fleet of well serviced and maintained vehicles to service each unit on a weekly basis.
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\nHere at Paradise Lua Inc. we are extremely proud of our Service department, especially the professionalism and “Esprit de Corps” they demonstrate daily. “Let’s face it, its dirty work”.
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\nOur field technicians are responsible for the complete cleanliness, sanitation and overall operation of each portable toilet unit on their designated service route.
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\nA (7) point inspection is completed by our field technicians for each unit.
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  1. Restroom to be placed in a convenient and accessible location on level ground.

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  2. Holding tank will be emptied and interior debris removed.

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  3. Holding tank will be refilled with earth-friendly deodorizer.

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  4. Toilet seat, interior walls, urinal, the exterior and the floor will be sprayed with disinfectant, cleaned & dried.

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  5. Interior will be sprayed with a special deodorizer.

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  6. Toilet paper dispenser will be restocked with 2 rolls, paper towels restocked.

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  7. Field Technician will inspect each unit for minor damage or repairs.

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Frequently Asked Questions

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How often are portable toilets serviced and pumped?

\nFor construction sites and long-term projects, Paradise Lua services portable toilets on a weekly basis as part of your rental agreement. For special events and short-term rentals (weddings, festivals, parties), units are thoroughly cleaned and serviced before delivery, and servicing during the event is available upon request. Our 3000+ unit fleet requires a dedicated team of trained technicians and specialized vehicles operating on designated routes throughout Oahu. If your project requires more frequent servicing (twice-weekly or daily for high-traffic sites), call us at (808) 668-6885 to discuss custom schedules.\n\n

What is included in Paradise Lua’s 7-point inspection and service?

\nEvery portable toilet receives our comprehensive 7-point service protocol performed by trained technicians:\n

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  1. Placement check – Positioned on level ground in convenient, accessible location

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  2. Waste removal – Holding tank emptied, interior debris removed

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  3. Deodorizing – Tank refilled with earth-friendly, eco-safe deodorizer

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  4. Disinfection – Toilet seat, walls, urinal, exterior, floor sprayed with disinfectant, cleaned & dried

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  5. Interior freshening – Special deodorizer spray applied

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  6. Restocking – 2 rolls toilet paper, paper towels replenished

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  7. Inspection – Unit checked for damage, minor repairs performed on-site

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\nThis rigorous process ensures every unit meets PSAI health and safety standards and Hawaii Department of Health regulations.\n\n

Do you offer emergency pumping services?

\nYes! Paradise Lua provides emergency pumping and servicing for urgent situations on Oahu. If your construction site experiences unexpected high usage, your event runs longer than planned, or a unit requires immediate attention, our team responds quickly to address the issue. While our regular weekly service covers most needs, we understand emergencies happen. Contact us at (808) 668-6885 for same-day or next-day emergency service. Additional fees may apply for emergency calls outside regular service routes.\n\n

Can you service portable toilets for multi-day events and festivals?

\nAbsolutely! Paradise Lua specializes in multi-day event servicing for festivals, concerts, fairs, film productions, and extended gatherings on Oahu. For events lasting 2-7 days, we schedule daily or mid-event servicing to maintain cleanliness and guest satisfaction throughout your occasion. Our team coordinates with your event schedule to service units during low-traffic periods (early morning, between sessions) without disrupting activities. We’ve serviced major Oahu festivals, film shoots, and corporate events requiring continuous sanitation support. Call (808) 668-6885 to discuss your event timeline and custom servicing plan.\n\n

What eco-friendly products does Paradise Lua use?

\nParadise Lua is committed to environmental responsibility and uses earth-friendly, biodegradable deodorizers and cleaning products in all our servicing operations. Our waste disposal practices comply fully with Hawaii Department of Health and EPA regulations, with all waste transported to licensed treatment facilities on Oahu. We use water-efficient cleaning methods and environmentally safe disinfectants that are effective against bacteria while being safe for Hawaii’s tropical ecosystem. As a local Hawaiian company with over 60 years of island experience, we understand the importance of protecting our environment for future generations.\n\n