Frequently Asked Questions
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How long has Paradise Lua been in business?
\nParadise Lua was founded in the 1960s by George Grace Jr. in Waianae, Hawaii. What began as a husband’s ingenious solution for his wife Polly during fishing trips became Hawaii’s pioneering portable sanitation company. For over 60 years, the Grace family has been serving Oahu with portable toilet rentals, restroom trailers, and pumping services. In 1994, George III and his wife Jeanette became co-owners, continuing three generations of family tradition and establishing Paradise Lua as one of Oahu’s most trusted and experienced portable sanitation providers.\n\n
What areas of Hawaii does Paradise Lua serve?
\nParadise Lua serves Oahu, Kauai, and Lanai with comprehensive portable sanitation solutions. Our primary service area is Oahu, where we deliver to all regions including Honolulu, Waianae, North Shore, Windward Coast, and Central Oahu. Whether your event or project is in a remote beachfront location, urban construction site, or estate venue, our experienced team ensures reliable delivery and service throughout the island. Call us at (808) 668-6885 to confirm availability for your specific location and discuss delivery logistics.\n\n
Is Paradise Lua family-owned and operated?
\nYes! Paradise Lua is a proud family-owned and operated business spanning three generations. Founded by George Grace Jr. in the 1960s, the company has been co-owned by George III and Jeanette Grace since 1994. Their children and extended family work alongside them to uphold the quality standards and tradition of excellence established over 60 years ago. When you work with Paradise Lua, you’re partnering with a local Hawaiian family business that treats every customer like part of our ohana (family). Our commitment to personal service, quality, and community relationships sets us apart from corporate competitors.\n\n
What makes Paradise Lua different from other portable toilet companies?
\nParadise Lua’s difference lies in 60+ years of Hawaiian experience, family values, and innovation. We’re not a mainland franchise—we’re Hawaii-born and Hawaii-based, understanding the unique challenges of island logistics, tropical climate, and aloha spirit. Our founder George Grace Jr. invented Hawaii’s first portable toilet prototype in the 1960s, and that spirit of innovation continues today with our luxury restroom trailers and executive units. We offer personal service from a family you can trust, comprehensive product options from standard units to luxury trailers, and PSAI-compliant quality standards that exceed industry requirements.\n\n
Does Paradise Lua have quality certifications and insurance?
\nAbsolutely. Paradise Lua maintains comprehensive liability insurance and adheres to PSAI (Portable Sanitation Association International) health and safety standards. All our units are regularly serviced, cleaned, and maintained to the highest industry standards. Our team undergoes professional training in sanitation protocols, safety procedures, and customer service. We’re fully licensed to operate on Oahu, Kauai, and Lanai, and comply with all Hawaii Department of Health regulations. Contact us at (808) 668-6885 for proof of insurance, certifications, or specific compliance documentation required for your project or venue.\n\n
